Shipping Info

Who We Are

RF Beauty Labs ("we," "us," or "our") operates the website drcurvy.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

 

Shipping Costs

Free Shipping: We offer free shipping on all orders.

 

Shipping Range

Delivery Area: We currently ship within the United States

 

Future Expansion 

We are considering expanding our delivery areas to Canada, United Kingdom, Australia, and New Zealand.

 

Order Processing Time

Processing Time: Orders are processed within 1-3 business days, Monday to Friday.

Cut-off Time: Orders placed before 9PM MST will be processed the same day; those placed after will be processed the next business day.

No Shipping Days: Orders are not processed on weekends or public holidays.

 

Delivery Time

Estimated Delivery: Orders typically arrive within 5-10 business days after processing, depending on the destination.

 

Shipping Process

Courier Services: We use USPS for all shipments in the United States

Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

Returns Policy: For detailed return instructions, please refer to our [Returns Policy].

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

Email: support@drcurvy.com

Phone: 844-548-3162

Hours: 8AM - 5PM EST