Shipping Info
This Shipping Policy applies to purchases made through drcurvy.com (the “Site”), operated by DC Wellness Holdings, LLC (“we,” “us,” or “our”).
We are committed to providing a reliable, transparent, and efficient shipping experience.
Shipping Costs
We offer free standard shipping on all orders within the United States.
Order Processing Time
- Orders are typically processed and shipped within 24 hours of purchase.
- Some exceptions may apply on weekends and public holidays.
- Business days are Monday through Friday, excluding holidays.
Delivery Time
After shipment, orders typically arrive within 3–5 business days, depending on your location.
Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping seasons.
Shipping Carrier
We ship U.S. orders via USPS, UPS, or other reliable national carriers.
Once your order has shipped, you will receive an email with tracking information so you can monitor your delivery.
Tracking Information
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
If you do not receive tracking information within 3 business days, please contact us at support@drcurvy.com.
Lost or Damaged Shipments
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery at support@drcurvy.com with photos of the packaging and product so we can assist you promptly.
Lost Packages
If your tracking information shows delivered but you have not received your package, please contact us immediately so we can investigate with the carrier.
Returns
For detailed return eligibility and instructions, please refer to our Returns Policy.
Contact Information
DC Wellness Holdings, LLC
Email: support@drcurvy.com
Phone: 844-548-3162
Hours: Monday – Friday, 8AM – 5PM EST